FAQ's
What makes Premier a better choice over others?
With Premier Tunnel Houses being around for 40+ years and having supplied 1000s of tunnel houses across NZ, our products have a reputation for being built strong.
With additional hoop framing and spreader bars when comparing to our competitors, we are building our products with more aluminium which provides you a more rigid product and tighter cover to help against adverse weather conditions.
This combined with a friction protection lagging to assist with expansion and contraction, you are destined for many years of growing ahead of you!
We are proudly NZ owned and operated and manufacture all of our framing and covers in our factory.
How long will my tunnel house last?
Our tunnel houses are manufactured to last. Premier Tunnel Houses has been around for 40+ years and we continue to hear of our older units still in use. We recently changed out the covers on our display units here at our factory and they have had their original covers on them for an impressive 23 years!
How long does it take to get my tunnel house from order?
Despatch will be made within 7-10 business days from order.
Despatch details will be provided on email with invoice on departure.
Can I get replacement covers and parts for my existing Premier tunnel house?
Absolutely, we stock a full range of covers and parts. Get in touch with us for pricing
Can I pick up my tunnel house
Absolutely, select "pick up" option in your cart when purchasing and we will let you know when it is ready to go
Does Premier Tunnel Houses offer any warranty?
Yes, the aluminium frame and wooden base is guaranteed to be free from defects and manufacturing faults for a period of one year.
The cover is guaranteed in N.Z. for four seasons (48 months) against breakdown by U.V. degradation. If U.V. breakdown occurs and is confirmed by the manufacturer's sample analysis, a pro rata replacement credit will be allowed. A credit will be issued, based on original invoiced value, for the unused period of the Warranty. Warranty is to the original purchaser of the tunnel house.
What if I damage my tunnel house
No worries, we can supply a full range of individual replacement parts including framing / covers and even a special heavy duty repair tape if your cover accidently gets damaged.
How do I assemble a tunnel house?
Your tunnel house will be sent out with instructions. You will need some basic DIY building skills and a cordless drill, a hammer and knife.. Everything else is provided.. Assembly takes approximately 6-8 hours depending on the size. It is handy to have an additional person.
You can also get in touch should you have any questions.
If you are in the Manawatu/Whanganui/Horowhenua district, get in touch if you would like your tunnel house assembled and we can quote on installation/assembly for you.
